These Terms and Conditions govern your use of the bit399 platform at bit399.pro. By registering an account or placing a wager on bit399, you confirm that you have read, understood, and agreed to every provision set out in this document. Please read carefully before proceeding.
Welcome to bit399. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding contract between you ("Player", "User", "you") and bit399 ("bit399", "we", "us", "our"), the operator of the online gaming platform accessible at bit399.pro ("Platform", "Site", "Service").
By accessing bit399.pro, creating an account, making a deposit, or placing any wager, you unconditionally agree to be bound by these Terms in their entirety. If you do not agree to any part of this Agreement, you must immediately cease use of the bit399 platform.
These Terms are written in English, which shall be the governing language for all purposes. In the event of any translation being provided for convenience, the English version shall prevail in all cases of conflict or ambiguity.
Important: These Terms apply to all residents and users accessing bit399 from Pakistan and any other permitted jurisdiction. It is your sole responsibility to ensure that online gaming is lawful in your jurisdiction before using the bit399 platform.
The bit399 platform is strictly restricted to individuals who are 21 years of age or older. By registering an account, you represent and warrant that you meet this minimum age requirement. bit399 reserves the right to request age verification documentation at any time, and accounts found to be held by persons under 21 will be suspended immediately and any associated funds handled in accordance with applicable policy.
To create a bit399 account you must:
Each player is permitted to hold only one registered account on the bit399 platform. Duplicate accounts are strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any bonus funds. If you discover you have inadvertently created more than one account, you must contact bit399 support immediately to have the duplicate closed.
bit399 operates a Know Your Customer (KYC) verification process. You may be required to submit one or more of the following documents before withdrawals are processed or at any other time at bit399's discretion:
Failure to complete KYC verification within a reasonable period may result in your withdrawal requests being delayed or, in certain circumstances, account suspension.
You are solely responsible for maintaining the confidentiality of your bit399 login credentials — including your username, password, and any OTP codes. You must not share your login details with any third party under any circumstances. bit399 will not be held liable for any losses resulting from unauthorised access to your account where that access results from your failure to safeguard your credentials.
You agree to keep all account information accurate and up to date. Any change in your name, address, email, or mobile number must be communicated to the bit399 support team promptly. Providing false or misleading information at any stage is a material breach of these Terms and may result in immediate account suspension.
bit399 accounts are denominated in Pakistani Rupees (PKR). All displayed balances, deposit amounts, withdrawal amounts, and bonus values are shown in PKR unless expressly stated otherwise. Where USDT TRC20 is used as a deposit method, the PKR equivalent will be calculated at the prevailing exchange rate at the time the transaction is confirmed on-chain.
bit399 currently accepts deposits and processes withdrawals via the following payment methods:
bit399 reserves the right to add, modify, or remove payment methods at any time without prior notice. The availability of specific payment methods may vary based on your location and account verification status.
All deposits must be made from a payment account or instrument that is registered in your own name. Third-party deposits are strictly prohibited. bit399 reserves the right to reverse any deposit identified as originating from a payment method not registered to the account holder and to suspend the account pending investigation.
Minimum and maximum deposit limits apply and are displayed in the Cashier section of your account at the time of transaction. These limits may be adjusted at bit399's discretion and may vary by payment method.
Withdrawal requests will only be processed to a payment method that is (a) registered in the same name as the bit399 account and (b) has been verified through the KYC process. bit399 does not process withdrawals to third-party accounts or payment methods under any circumstances.
Withdrawals to JazzCash and EasyPaisa are typically processed within a few hours of approval. Bank transfer withdrawals may take one to three business days depending on the receiving institution. USDT TRC20 withdrawals are processed subject to blockchain confirmation times.
bit399 reserves the right to conduct enhanced due diligence checks on withdrawal requests, which may result in processing delays. Players will be notified where additional documentation is required.
bit399 does not charge transaction fees on standard deposits or withdrawals. However, your payment provider may apply its own fees, which are outside of bit399's control. For USDT TRC20 transactions, standard TRC20 network fees apply and are borne by the player.
bit399 offers various bonuses and promotional incentives to both new and existing players. All bonuses are subject to these general Terms and any additional terms specific to each individual promotion, which will be published alongside the relevant promotional offer.
Unless expressly stated otherwise, all bonus funds awarded by bit399 are subject to wagering requirements before they may be converted to withdrawable real-money balances. The applicable wagering multiplier and eligible games for each bonus are stated in the specific promotion terms. Players should review these requirements carefully before accepting any bonus offer.
bit399 operates a zero-tolerance policy toward bonus abuse, which includes but is not limited to: creating multiple accounts to claim new-player bonuses; using wagering patterns designed to exploit bonus mechanics; and colluding with other players to artificially meet wagering requirements. Where bonus abuse is identified, bit399 reserves the right to void the bonus, cancel any winnings derived from it, and suspend or permanently close the account.
Note: Bonuses and promotional offers are intended for recreational players. Professional gamblers, syndicates, and arbitrage players may be excluded from promotional eligibility at bit399's sole discretion.
Each game available on the bit399 platform operates according to its own specific rules, which are accessible from within the game interface. Players are responsible for familiarising themselves with the applicable game rules before placing wagers. In the event of any discrepancy between in-game rules and these Terms, the in-game rules shall apply to that specific game.
All sports betting markets, including cricket, PSL, and other events, are governed by the bit399 Sportsbook Rules, which are published separately and incorporated into these Terms by reference. In-play bets are accepted subject to system availability and the specific event rules. bit399 reserves the right to void bets placed in error, including bets placed at manifestly incorrect odds.
A wager is only confirmed and binding once the bit399 system has issued a confirmation with a unique transaction reference. Players should not assume a wager has been accepted until such confirmation is received. In the event of a platform or connectivity issue, bit399's server records shall be the definitive record of all bets placed and settled.
In the event of a game or system malfunction, bit399 reserves the right to void all affected bets and refund the applicable stakes to player accounts. Winnings generated as a direct result of a verifiable system error will not be honoured. bit399 is not liable for losses or missed winnings resulting from system faults beyond its reasonable control.
The following conduct is strictly prohibited on the bit399 platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities:
Warning: bit399 cooperates fully with law enforcement and regulatory authorities. Accounts associated with fraud, money laundering, or other criminal activity will be reported and funds may be frozen pending investigation.
bit399 is committed to promoting responsible gambling among all its players. We provide a comprehensive suite of responsible gaming tools accessible from within every player account:
Gambling should always be treated as a form of entertainment. bit399 strongly advises against gambling with funds you cannot afford to lose and encourages players to set strict personal budgets before playing. Please visit our Responsible Gaming page for full details on the tools and support resources available to you.
21+ Only: The bit399 platform is strictly for persons aged 21 and above. We enforce robust age verification measures and take underage gambling extremely seriously. If you are under 21, please do not attempt to register or access the platform.
All content on the bit399 platform — including but not limited to the bit399 name, logo, graphic design, software, game interfaces, text, and promotional materials — is the intellectual property of bit399 or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the bit399 platform solely for your personal, recreational gaming purposes in accordance with these Terms. This licence does not extend to reproducing, distributing, publicly displaying, or creating derivative works from any bit399 content without prior written consent.
To the fullest extent permitted by applicable law, bit399 shall not be liable for:
In all cases, bit399's aggregate liability to you shall not exceed the total value of funds held in your bit399 account at the time the relevant claim arises. Nothing in these Terms shall limit bit399's liability for fraud or for death or personal injury caused by gross negligence.
Disclaimer: The bit399 platform is provided on an "as is" and "as available" basis. bit399 makes no warranties, express or implied, regarding the uninterrupted availability, accuracy, or fitness for purpose of the platform.
bit399 reserves the right to suspend or permanently close any account at its sole discretion and without prior notice where it determines that: the player has breached these Terms; the player has provided false information; there is reasonable suspicion of fraudulent or criminal activity; or the continued operation of the account poses a risk to the integrity of the platform.
You may request the closure of your bit399 account at any time by contacting our customer support team. Upon closure, any remaining real-money balance (net of any applicable bonus funds subject to incomplete wagering requirements) will be returned to you via your verified payment method within a reasonable processing period.
Upon account termination for any reason, your licence to access and use the bit399 platform is revoked immediately. Provisions of these Terms that by their nature should survive termination — including Sections 7, 9, 10, and 12 — shall continue to apply following closure.
In the event of any dispute arising from your use of the bit399 platform, you should first contact the bit399 customer support team by emailing [email protected]. Our support team aims to resolve all complaints within five (5) business days of receipt. For complex disputes requiring investigation, we may require up to twenty-one (21) business days.
All disputes must be raised within thirty (30) days of the event giving rise to the complaint. bit399 will not consider complaints submitted outside this window except where exceptional circumstances apply and are substantiated by the player.
These Terms and any dispute arising hereunder shall be governed by and construed in accordance with applicable international gaming law and the laws of the jurisdiction in which bit399 is licensed. Both parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings.
bit399 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, bit399 will provide reasonable notice to registered players via the platform interface or by email to the address registered on your account. Continued use of the bit399 platform after the effective date of any amendment constitutes acceptance of the revised Terms.
It is your responsibility to review these Terms periodically to remain informed of any changes. The "Last Updated" date at the top of this document reflects the most recent revision.
For any questions, concerns, or complaints regarding these Terms or your use of the bit399 platform, please contact our customer support team:
We endeavour to respond to all enquiries within 24 hours. For account-specific queries, please have your registered email address or mobile number ready to assist our team in locating your account.
Effective Date: These Terms and Conditions are effective as of January 2026 and supersede all prior versions. Thank you for playing responsibly on bit399.
Key Highlights
A plain-English summary of the most important obligations and protections under these Terms. The full legal text above always takes precedence.
You must be at least 21 years old to register and play on bit399. Age verification is enforced at registration and before withdrawals are processed. Underage access is strictly prohibited and accounts will be permanently closed.
Each person may hold only one active bit399 account. Duplicate accounts will be suspended and associated bonus funds forfeited. If you have accidentally opened a second account, contact support immediately to resolve it without penalty.
All deposits and withdrawals must be made using payment methods registered in your own name — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20, or Cash Deposit. Third-party transactions are not permitted under any circumstances.
All bonuses carry wagering requirements before withdrawal. The specific multiplier and eligible games are detailed in each promotional offer. Read bonus terms carefully before opting in — accepting a bonus is confirmation that you agree to those specific conditions.
Every bit399 account includes deposit limits, session timers, cool-off periods, and self-exclusion. These tools are available at no cost and can be activated instantly from your account settings. We encourage all players to use them proactively.
Complaints must be raised within 30 days via [email protected]. bit399 commits to acknowledging disputes within 24 hours and resolving standard cases within 5 business days. Complex investigations may take up to 21 business days with regular updates provided.
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